2496473 - Public Profile loads continuously but the menu is not getting displayed

SAP Knowledge Base Article - Public

2496473 - Public Profile loads continuously but the menu is not getting displayed

Symptom

Public Profile menu loads continuously with application error

Environment

  • SuccessFactor employee profile

Reproducing the Issue

1. Application error pops up when clicking on "My Employee File".
2. Public Profile loads continuously but menu does not display.

Resolution

1. The application error is displayed in instances where EC V2 is enabled since some <tab-element > sections are missing in Succession Data Model.

2. For EC V2 enabled instance, the labels are needed for the EC pages, like Personal Information.

Keywords

  • Public profile
  • Application error
, KBA , LOD-SF-EP-ADM , Role based permission/ Directory search , Problem

Product

SAP SuccessFactors HCM Core all versions