SAP Knowledge Base Article - Public

2496436 - Phone number displaying on Quickcard - Company Org Chart


When accessing the users' quickcard on Company Org Chart, the phone number is displayed:



SAP SuccessFactors Platform BizX


The standard elements on quickcard are hard-coded and if data is populated for users in these fields, they cannot be hidden on quickcard.

List of standard elements available for quickcard:

  1. Name;
  2. Job Title;
  3. Location;
  4. Business Phone;
  5. Business Email Address;
  6. Manager.

Currently, custom fields are not supported on quickcard. However, you can repurpose one of the supported standard elements to show the necessary information (e.g. location, business phone or business email address).


Org Chart, quick card, business phone number, business card, orgChart , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-PLT-ORG , Org Chart Issues (LnR checks) , Problem


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