SAP Knowledge Base Article - Public

2496436 - Questions about Quickcard - Company Org Chart

Symptom

  • You can found relevant information about Quickcards in this article, including questions about phone number displaying on Quickcard, list of standard elements available for Quickcard, Company Org Chart and the Quickcard information, etc. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Profile (EP) - All Versions 

Resolution

The standard elements on quickcard are hard-coded and if data is populated for users in these fields, they cannot be hidden on quickcard.

List of standard elements available for quickcard:

quickcard_1.jpg

  1. Name (and username);
  2. Job Title;
  3. Location;
  4. Business Phone;
  5. Business Email Address;
  6. Manager.

Currently, custom fields are not supported on quickcard. However, you can repurpose one of the supported standard elements to show the necessary information (e.g. location, business phone or business email address).

When accessing the users quickcard on Company Org Chart, the phone number is displayed because it's a hard-coded standard element.

See Also

2649535 - Photos no longer appearing in action search and quickcard

2633977 - How to make the People Search selection to show only the quickcard?

2251186 - Universal enhancement > Employee leave status on Profile, Org Chart, Quickcard

Keywords

Org Chart, quick card, business phone number, business card, orgChart, plataform, employee profile, successfactors, quickcard,  , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-ORG , Org Chart Issues , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions