2496364 - Cannot Turn off MSS / ESS in the Mobile app when People Profile "PP3" Enable

SAP Knowledge Base Article - Public

2496364 - Cannot Turn off MSS / ESS in the Mobile app when People Profile "PP3" Enable

Symptom

We were are able to prevent MSS/ESS in the mobile app so that the data was not seen on the mobile, now with PP3 we have lost the functionality to turn this off.

Cannot Turn off MSS/ESS in the Mobile app when People Profile "PP3" Enable

Environment

SuccessFactors HCM

Employee Central

Mobile

People Profile

Resolution

Before Enabling PP3 or People Profile
Go to Admin Center then Enable Mobile Features.
Result: Scrolll down to Module Then Employee Central ESS/MSS

2MSS.png

Enabling PP3 or People Profile

  1. Go to Admin Center then Enable Mobile Features.
  2. Result: Feature "ESS/MSS" lost

1MSS.png

This is Expected Behaviour and not a bug. The system is currently worked as designed.

  • This is a know impact of PP3 being enabled.
  • If PP3 is enabled, by default ESS/MSS will be enabled.

However, we encourage you to submit an Enhancement Request to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.com/

Please follow this KBA for further guidance on creating Enhancement Requests: 2090228 - How to submit enhancement requests for SAP SuccessFactors products

Keywords

Mobile
People Profile
ESS/MSS
MOB-18055 , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1702