2495792 - Position Titles missing in Detailed Reporting (Legacy ODS)

SAP Knowledge Base Article - Public

2495792 - Position Titles missing in Detailed Reporting (Legacy ODS)

Symptom

The title field in the Position object doesn't fetch data for certain positions.

Environment

SuccessFactors Legacy ODS
Detailed Reporting

Reproducing the Issue

  1. Access detailed reporting and create a new query for Detailed Reporting (not live data)
  2. Include the Position Code and the Position title fields from the position object.
  3. The title field is empty for certain records even if the Positions actually have title's defined in the instance and these are visible in the 'Manage Data' page.

Cause

This is a known issue with the Legacy ODS system

Resolution

A permanent fix for the issue is migrating to REALMS.
Online Report Designer: What do I need to know when requesting an upgrade to the Advanced Reporting new user interface (Realms)

A temporary fix for the issue is to manual sync (reload) a few tables in the reporting system.
Please create a support incident and provide the following information to help us speed up the fix.

  1. Instance details (coampny ID and datacenter)
  2. Support Access username
  3. Examples of affected positions

KBA for internal reference:
Position Titles missing in Detailed Reporting (Legacy ODS) - Internal Article

Keywords

Position Title Missing
Legacy ODS , KBA , LOD-SF-ANA-ODS , Advanced Reporting , Problem

Product

SAP SuccessFactors HCM Core 1702