2495245 - Wrong WorkOrder ID are Causing An Application Error While Hiring a Contingent Worker

SAP Knowledge Base Article - Public

2495245 - Wrong WorkOrder ID are Causing An Application Error While Hiring a Contingent Worker

Symptom

An Application error occurred while Hiring a Contingent Worker

Environment

Employe Central - Contingent Worker

Reproducing the Issue

  1. Go to Admin Center -> Add Contingent Worker
  2. Fill all information
  3. Click Submit
  4. Result Customer Error: An application error occurred. Please try again later, or notify support if the issue keeps occurring.

SAP Internal Splunk Result:  of a null object returned from com.successfactors.employment.bean.core.model.WorkOrder.getStartDate();

Cause

  1. Go to Admin Center -> Manage Configuration UI
  2. Select WorkOrderPortletForAddNewCWF
  3. Scroll down to ID
  4. Result: Wrong ID: WorkOrderInfo

Resolution

  1. Go to Admin Center -> Manage Configuration UI
  2. Select WorkOrderPortletForAddNewCWF
  3. CorrectID: WorkOrderPortletForAddNewCWF
  4. Save

Or

1. Go to Admin Center Manage Configuration UI

2 Select Create New > Select Base Object WorkOrder

3. Enter: WorkOrderPortletForAddNewCWF into the Id field

You must enter WorkOrderPortletForAddNewCWF exactly how this is written

Also Please refer to Contingent Workforce Management Handbook:here

See Also

 https://help.sap.com/viewer/7b2dec4ed4d9459f893cce6f5920528d/1802/en-US/88e4fa244edb4ae2a5462515af5188d9.html

Keywords

Add Contingent Worker,WorkOrder ID ,WorkOrder.getStartDate(), WorkOrderPortletForAddNewCWF,Employee Central,ECT-76249 , KBA , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1705