You created a Mashup that request an external authentication to show information in the Mashup.
In the Hybris Cloud for Customer Extended App when you try to access this Mashup it shows a blank page or error message: ‘Failed to open document, You don’t access to this document’.
Reproducing the Issue
- Go to the view ABC (ABC is the view where you crated the mashup).
- Now you can see the Mashup is blank or shows error mesage: 'Failed to open the document, You don't have accessto this document'.
This is a system limitation. The mashup is using form authentication. Unfortunately this cannot be supported by the Extended App.
This is a system behavior. This is part of published limitation list for Extended Edition: "External authentication used by HTML mashups".
You can find this documentation in help.sap.com
KBA , SRD-CC , Cross Components , Product Enhancement