2494517 - Application Error while rehiring employee

SAP Knowledge Base Article - Public

2494517 - Application Error while rehiring employee

Symptom

Application error occuring while rehiring employees.

Environment

Successfactors - Employee Central

Reproducing the Issue

1. Admin Center -> Rehire inactive employees

2. Fill all the required details including the Time Information (In job information portlet)

3. Click on Submit and an application error pops up

Cause

This is a data issue as the hireDate field seems to be null in Job info.

hireDate is a field which can be configured in the datamodel. It is not filled per default if it was not configured from the start. So the field can be null.

Resolution

hireDate is a field which can be configured in the data model. It is not filled per default if it was not configured from the start. So the field can be null in come cases.

If customer is having trouble identifying the affected records, there is a job in proisioning that can be run.

The Job is called "Initialize additional entry date fields in job info" which can be run from the provisioning and will fill the hire date if it is missing in the record.

Please get in touch with SAP Support who can assist in running the job if you do not have access to provisioning

CPS Team, please check Internal Memo for the error logs.

This is fixed in b1708 release therefore such errors will no longer happens after the release.

Keywords

field 'cdate' of a null object loaded from local variable 'date' Rehire Application error , KBA , LOD-SF-EC-HIR , New Hire/Rehire Wizards , Problem

Product

SAP SuccessFactors HCM Core 1702