SAP Knowledge Base Article - Public

2494415 - Unable to upload a picture in Employee Portal-Onboarding

Symptom

  • Customer unable To Upload a Picture in Employee Portal.

Environment

  • Applicable To All DataCenter.
  • Employee Portal.

Reproducing the Issue

Log in to employee portal,

Navigate to Locations,

click on Edit,

Click on Insert/Edit Image,

Click on Upload tab,

Click on Browse and select the file,

Click on Send it to the Server, Pop-up appears and stays there.(server error)

Resolution

  • Client first need  to upload pictures into pictures library.
  • Once they uploaded into pictures library,they should use link associated with it.

               Ex:https://ep-stage-onboarding12.successfactors.com/ONB/Accountid/default.aspx)

  •  Client cannot directly upload picture into Employee Portal unless they updating it in Pictures Library.

Keywords

  • Employee Portal
  • Upload pictures
  • Picture Library
  • Onboarding
, KBA , LOD-SF-OBD-POR , Portal , Problem

Product

SAP SuccessFactors Onboarding 1608