SAP Knowledge Base Article - Public

2492815 - Exact timing of reminder notification

Symptom

How system works in terms of sending Reminder notification

Environment

HCM Successfactor Onboarding.

Email Notification.

Reproducing the Issue

Reminder Notification is not following as per the  current configuration set. There is delay in sending the notification.

example:

configuration is set to "4 days before" but system is sending the notification 5 days before the due date

Cause

configuration

Resolution

If the configuration uses Business Days is enabled , which delays the sending of ONB Notifications until the next available business day.

System will only consider the business day's irrespective of the calander day's.

Use Business Day's.png

Keywords

Email Notification Notification Exact Timing of Notification. , KBA , LOD-SF-OBD-EML , Emails and Notifications , How To

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508