How system works in terms of sending Reminder notification
HCM Successfactor Onboarding.
Reproducing the Issue
Reminder Notification is not following as per the current configuration set. There is delay in sending the notification.
configuration is set to "4 days before" but system is sending the notification 5 days before the due date
If the configuration uses Business Days is enabled , which delays the sending of ONB Notifications until the next available business day.
System will only consider the business day's irrespective of the calander day's.
Email Notification Notification Exact Timing of Notification. , KBA , LOD-SF-OBD-EML , Emails and Notifications , How To