2492641 - Hiring Manager getting reassigned

SAP Knowledge Base Article - Public

2492641 - Hiring Manager getting reassigned

Symptom

In Signature step , Avtivity getting Re-assigned to another Hiring Manager
User has Hiring Manager Permissions (added to respective Groups) but still activities are getting reassigned to any other Hiring Manager

Environment

All DC

Reproducing the Issue

In Signature step , Activity is getting Re-assigned from Actual Hiring Manager and is getting Assigned to another Hiring Manager

Cause

configuration issue

Resolution

In Super Admin => Process => Step 3 => Assign Options => set to Auto
As per above logic , Hiring Manager associated should be the one who can act on the activity

Check below points to ensure correct configuration :
1. Check User's group assigned and compare the same with another Hiring Manager
2. upon verifying above points , Go to Onboarding => Security => Users => search for impacted user and open properties
3. Make sure Employee Check box is not checked

If above is checked, system assumes user as Employee and will reassign activity to another Hiring Manager. 

Keywords

Hiring Manager reassignment
signature step reassigned
Hiring Manager
activity Reassign , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508