SAP Knowledge Base Article - Public

2492605 - Questionnaire Survey Assignment direct link

Symptom

For the following Notification Templates

  • ItemEvaluationAssignmentNotification
  • FollowupEvaluationAssignmentNotification

While editing the Notification you wish to create a direct link for the launch of a Questionnaire Survey via - LMS Admin -> System Admin -> Tolls -> Direct Links -> Direct Link Type: Launch Questionnaire Survey. This is then added to the updated template.

When the end user receives the notification the direct link does not work or end user receives an error while accessing the link.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

1. Administrator adds the direct link - Launch Questionnaire Survey to either Notification Template - ItemEvaluationAssignmentNotification or FollowupEvaluationAssignmentNotification.

2. When the end users receive either of the notifications the link will not work.

Cause

This is caused by the unavailability of some Syntax Tags in both templates ItemEvaluationAssignmentNotification or FollowupEvaluationAssignmentNotification.

Resolution

In both Notification Templates ItemEvaluationAssignmentNotification and FollowupEvaluationAssignmentNotification, the following Syntax Tag can be used instead of the Direct Link:

  • <SURVEY_DIRECT_LINK/>  Survey Direct Link

This will add the direct link to the notification received by the end users.

Please note that the Syntax Tag should not be used -

<SURVEY_DIRECT_LINK>  Survey Direct Link (deprecated) 

Keywords

<SURVEY_DIRECT_LINK/>, Survey Direct Link, <REV_DATE_IN_LONG/>, For input string: "<REV_DATE_IN_LONG/>", deeplink, deep link, Notification Tags, evaluation, , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions