2492051 - How to Adjust Quantity of Goods and Service Receipt for a Left Over Service

SAP Knowledge Base Article - Public

2492051 - How to Adjust Quantity of Goods and Service Receipt for a Left Over Service

Symptom

You have a Goods and Service Receipt created for a Service, you have already Invoiced all the quantity you need and now you need to return or cancel what is left over.

Reproducing the Issue

  1. Go to Supplier Invoicing Work Center;
  2. Go to Invoice Entry View;
  3. Set the filter to All Deliveries to be Invoiced and search for the affected document.
  4. See it has the status as Partially Invoiced.

Cause

There is no such document to return a service and you need to adjust the quantity of this Goods and Service Receipt to match the quantity you have already invoiced in order to complete the scenario.

Resolution

Since you did not create any Supplier Invoice for what is left in the Goods and Service Receipt, you can cancel it (Do not cancel any of the Supplier Invoices) and then create a new one from the Purchase Order with the correct amount.

After cancelling the original Goods and Service Receipt, the Supplier Invoices will show the reference as missing under Cost Distribution tab for the items.

Once creating this second Goods and Service Receipt, the reference will automatically become this new document and the whole scenario will be automatically completed.

Keywords

KBA , AP-GSP , Goods and Service Acknowledgement , How To

Product

SAP Business ByDesign all versions