2491955 - ONB - Unable to Select Variant from the Dropdown list in the Field Mapping Tool

SAP Knowledge Base Article - Public

2491955 - ONB - Unable to Select Variant from the Dropdown list in the Field Mapping Tool

Symptom

The variant we want to map appears in the dropdown but we are unable to select the variant

Environment

Onboarding – Employee Central Integration

Reproducing the Issue

  1. Admin Centre > On/Offboarding
  2. Field Mapping tool for Onboarding/Offboarding EC integration
  3. Try to choose a variant from the dropdown but it’s non-selectable

Cause

The picklist value for the variant you are trying to choose has picklist status deleted

KBA1.png

Resolution

All that needs to be done is to set this to status active and re-import the picklist

KBA2.png

This can be done with any picklist value except for address type picklist

Steps to fix:

  1. Admin Centre > Picklist Management
  2. Export all picklists > Open the picklist file
  3. Find the picklist you want and edit the value and save the file as a CSV on your computer (Must be CSV format)
  4. To re-import > Admin Centre > Picklist Management
  5. Import Picklists > Select No for new option
  6. Choose file and click submit

Keywords

Field Mapping Tool, ONB-EC Integration, Variant, Unable to Select , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508