2491953 - Notes - Viewers added are not displayed

SAP Knowledge Base Article - Public

2491953 - Notes - Viewers added are not displayed

Symptom

  • When viewing or editing the note, the system is not presenting the user added as viewer previously.
  • Is it possible to add an user as viewer without permission "Permission to Create Notes"?

Environment

SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to the Notes section
  2. Click on: Add Note
  3. Click on: Add Viewer
  4. Select one viewer
  5. Fill: Title
  6. Fill: Comment
  7. Click on: Submit
    The person added as viewer is not displayed
  8. Click on: Edit
    The person added as viewer is not displayed

Resolution

In case the user needs to be added as a viewer, it is necessary to assign the permission "Permission to Create Notes" to this user, which will also grant add/edit permission.

Keywords

  • Notes
  • Viewer
  • Viewers
  • Edit
, KBA , LOD-SF-EP , Employee Profile , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions