2491452 - Installing Lumira Desktop on Citrix (How-to)

SAP Knowledge Base Article - Public

2491452 - Installing Lumira Desktop on Citrix (How-to)

Symptom

Lumira is constantly requesting License Key after installation on Citrix.

Environment

  • SAP Business Objects Business Intelligence Platform 4.X
  • SAP Business Objects Lumira Desktop 1.31.X
  • SAP Lumira Discovery 2.0 SP02
  • Citrix 
  • Windows

Reproducing the Issue

  1. Install SAP Business Objects Lumira on Citrix
  2. Run SAP Business Objects Lumira. 

Resolution

To resolve this issue, please see the SAP Community Blog: Multi-User Lumira Desktop Deployments (Citrix and Windows)

SAP Lumira Discovery 2.0 SP02 is not supported on a Citrix environment. See the Lumira PAM for details of supported platforms.

Keywords

KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , How To

Product

SAP Lumira, desktop edition 1.0