SAP Knowledge Base Article - Public

2491364 - Content not launching when multiple content object assigned to Item for mobile

Symptom

Mobile devices are unable to launch any of the Mobile courses assigned to them if the course has more than one content object assigned to the item. The course will launch in browser.

Environment

SAP LMS

Cause

The content objects are different content types. Such as a Scorm 1.2 and AICC content object assinged.

Resolution

  1. Split the different content objects into different items
  2. Have the same Content object types in the same item. ( Example: multiple Content Objects that are Scorm 1.2 only. )

Keywords

KBA , LOD-SF-LMS-MOB , Learning Mobile Application , Problem

Product

SAP SuccessFactors HCM Core 1702