2491271 - Page keeps loading while uploading a CV

SAP Knowledge Base Article - Public

2491271 - Page keeps loading while uploading a CV

Symptom

When candidates are trying to upload a CV to their profile, the page keeps loading

Environment

SuccessFactors BizX - Recruiting Management

Reproducing the Issue

1. Login to the career portal

2. Create an account

3. Upload a CV

4. The page keeps loading.

keeps loading.jpg

Cause

After checking the error logs in SPLUNK:

for 3.jpg

Resolution

Job Requisition template related configuration & permissions for incorporating background check status.

1.Enabling the BGC Settings feature from provisioning.

2.Adding the BGC Vendor Metadata in Admin Center -> Manage Data

3.Updating and assigning the Integration Center template

4.Assigning initiate & update background check permissions to the user.

Keywords

can not upload CV , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions