SAP Knowledge Base Article - Public

2491215 - Favicon does not load on RMK site

Symptom

Favicon is configured on Career Site Builder but is not loading on RMK site.

KBA-Favicon-.png

Environment

SuccessFactors Recruiting Marketing (RMK) - All versions

Reproducing the Issue

To access Career Site Builder from RCM module:

1. Admin Center

2. Recruiting

3. Manage Career Site Builder

Or

1. Recruiting

2. RMK Dashboard

3. Tools

4. Career Site Builder tab

5. Open Career Site Builder

The Favicon is configured according the steps below:

1. Global

2. Styles

3. Global Styles

4. Main Brand

5. Favicon (You will find the image on the right lower corner)

Cause

A possible cause for this issue is that JavaScript Header and Footer are not configured with <script> and </script> tags.

KBA-Favicon-2.png

Resolution

Take the steps below on Career Site Builder:

1. Global

2. Settings

3. Header/Footer tab

4. On Head JavaScript and Footer JavaScript fields insert the tag <script> before the JavaScript tag

5. On Head JavaScript and Footer JavaScript fields insert the tag </script> after the JavaScript tag

KBA-Favicon-3.png

Keywords

Favicon missing, Favicon deos not load, Favicon RMK, Favicon , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions