2491086 - Document is not generated - placeholders with multiple values error

SAP Knowledge Base Article - Public

2491086 - Document is not generated - placeholders with multiple values error

Symptom

While generating document, we get the error: 

The document cannot be generated as the following

placeholders with multiple values in the same row are

mapped to different base objects. 

Environment

Employee Central - Document Generation

Reproducing the Issue

Generate the document

An error pops-up similar to below:

Capture.jpg

PS: here, in above sample error, the fields shown are the ones having issues. These fields might be different based on instance specific configuration.

Cause

The error is self explanatory. In our sample case, the issue was:

Tokens mapped to addresses are returning multiple values (most probably because the user has multiple addresses maintained). That is why only those tokens are showed in the error dialog.

Resolution

Possible solutions are:

  1. Remove the tokens mapped to Addresses as they seem to be returning multiple values.
  2. Use a rule mapping for the fields of Addresses so that you fetch a single address instead of all the available ones.

Kindly apply the same logic where a mapping can return multiple values.

Keywords

The document cannot be generated as the following placeholders with multiple values in the same row are mapped to different base objects placeholders with multiple values document generation error , KBA , LOD-SF-EC-DOC , Document Generation , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1705