SAP Knowledge Base Article - Public

2490847 - Controlling Ad hoc report export notification

Symptom

Adhoc job notification (job start or job finished) is getting triggered to Job Owner - customer dont want.
No additional email's are maintained but still email is getting delivered to Job oqner
Send E-mail when job starts is not checked but email is triggered to JOb owner

email trigger.PNG

Environment

All DC

Reproducing the Issue

Every time a scheduled Adhoc job runs , Job Owner receives email notification

verfying the job execution history , navigate to Provisioning => Manage Scheduled JObs =>click on Monitor job => filter by Adhoc report export job => see the job execution history

Cause

Product functionality

Resolution

Every time an adhoc job runs , Job Owner's will receive a job completion email. this is default behaviour and can not be changed.

Addtional Email Recipients : if emails are mentioned here , job finished mail will be triggered to these email id's also along with Job Owner.

Send E-mail When job starts : if checked, this will ensure , system sends Job Start email also to Job owner and addtional E-mail recipients (if maintained)

To avoid getting frequent notifications , configure Job occurance to atleast 4 hours between 2 runs. This will ensure smooth functioning also.

Keywords

Adhoc reports
Adhoc Email triggered
additional e-mail recipients
send email when job starts
job start email
job finished , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem

Product

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