2490398 - Delay start of segment from item at course level

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2490398 - Delay start of segment from item at course level


In the Segment section of an Item you enter a time in the 'Delay Start' field, expecting the start of the Schedule Offering and Segment to be delayed by this time.

Example - Under Item -> Segments, one Segment is created with 1 is entered in the Delay Start field. Next a Schedule Offering is created from this Item. The start time of the offering is not delayed by one hour.


SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Under an item go to -> Segments. Add one Segment, enter values in Day, Duration and Delay Start.
  2. Go to Learning -> Schedule Offering -> Add New and create a new Schedule Offering from the Item.
  3. Check the details and Segment of the Schedule Offering. The Start Time of the SO and Segment do not reflect what was entered in Delay Start.


Delay Start is not designed to be used in this way. This is used to introduce a break between segments of an item that are run on the same day.

If you need to change the actual start time of that 1 segment on a specific day, you will need to change it in Scheduled offering level -> Segment -> Change Start Date and time then Save.

Definition of the Delay Start -
Delay Start (Hrs) -
If the item has more than one segment on the same day, then you can enter a number of hours in the Delay Start box of each subsequent segment to indicate the amount of time between the second and first segment, the third and second segment, and so on. We recommend that you enter a number in the Delay Start box to account for a lunch or an extended break.

Note - You must enter a decimal value if you want the delay to be less than one hour (for example, 0.25 for a 15-minute break)


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