2489808 - Application error in Candidate Summary "Illegal string value 'J' "

SAP Knowledge Base Article - Public

2489808 - Application error in Candidate Summary "Illegal string value 'J' "

Symptom

When you click on the Candidate Summary for a requisition, an application error is received. Error message says-

" Illegal string value 'J'. Legal values are 'O', 'G', 'T', 'R', 'S', 'V', 'F', 'W', 'Q', 'C', 'GM+'. "

Reproducing the Issue

1. Go to Recruiting >> Job requisitions

2. Click on Candidate Summary for any requisition. An application error is received.

cand summary 1.PNG

Cause

The above error message is shown when the "J" operator role is used in any permission block in the Job requisition template or Candidate Application template.

Resolution

The J operator role is a technical user generated automatically by the system when the requisition template is uploaded. It should not be used in any permission block (feature permission / button permission / status permission)  in any of the Recruiting templates.

Removing the tag <role-name><![CDATA[J]]></role-name> from the permission blocks will solve this issue.

Keywords

KBA , LOD-SF-RCM-SCR , Software Changes, Services, Provisioning etc. , Problem

Product

SAP SuccessFactors Recruiting all versions