SAP Knowledge Base Article - Public

2489436 - iPad Offline Options Are Still Available In Settings Menu

Symptom

Offline mode and settings are still available even after disable it in business role.

Reproducing the Issue

  1. Go to Administrator
  2. View Business Roles
  3. Select a Business Role
  4. Go to tab Work Center and View Assignments
  5. Uncheck the assigment iPad Offline
  6. Save
  7. In iPad app Cloud4CustEx
  8. Go to Settings

There you can see Offline Settings, Go offline and Last Sync options.

Cause

This is a current system behavior.

Resolution

 It's not possible to deactivate offline mode completely. This is planned to future releases with no estimated date.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Hybris Cloud for Customer 1708