SAP Knowledge Base Article - Public

2489379 - Editing Scheduled Report on the report center throws an error " Can't find 'getJobInfo' service!"

Symptom

You want to schedule ad-hoc report from the Report Center but you have an error message saying "Can't find 'getJobInfo' service" when you are editing.

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Environment

  • SAP SuccessFactors HCM Core
  • Analytics & Reporting
  • Report Center
  • Report Scheduler

Cause

The error is caused by one of the filter selection on the report . You have selected your "Rule" Less than or equal to "(null value)" and that is causing the editing to throw an error.

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Resolution

To resolve this issue, you need to change the value under the "Rule" Less than or equal to "(null value)"  to any other value(date) other than "(null value)".

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  • Once you select the value from the date option available then you should be able to edit your Report Scheduler

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Keywords

KBA , LOD-SF-ANA-RCT , Report Center , Problem

Product

SAP SuccessFactors HCM Core 1708