2489231 - Error in special character import

SAP Knowledge Base Article - Public

2489231 - Error in special character import

Symptom

  • Employee Import is not able to import some special character like: Ś and Ł
  • using UTF-8 enclding
  • Other special characters are working fine.

Environment

  • BizX Platform

Reproducing the Issue

  • create the import file with employee name contaning the special characters like Ł and Ś
  • use Employee Import
  • notice that the special characters do not display

Cause

  • This is caused by source file encoding.
  • Currently the import procedure only supports UTF-8 BOM encoding which is different from UTF-8

Resolution

  • Currently the import procedure only supports UTF-8 BOM encoding which is different from UTF-8
  • Please save file in the encoding UTF-8 BOM and do the import again
  • You can use Notepad++ to convert and save as UTF-8 BOM

Keywords

  • Employee Import
  • File encoding
  • UTF-8
  • UTF-8 BOM
  • Special characters
, KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , How To

Product

SAP SuccessFactors HCM Suite all versions