2488540 - Time Off functionality missing from mobile app- EC-Mobile

SAP Knowledge Base Article - Public

2488540 - Time Off functionality missing from mobile app- EC-Mobile

Symptom

Customer has reported that time of functionality is missing for many of the employees.

Environment

SuccessFactors

EmployeeCentral

Time Off

Reproducing the Issue

Login to mobile successfactors app

Check the navigation items available

Menu.png

Only Notifications and Profile is visible.

Click on time off functionality in mobile app, Load Error is shown

Load error.png

Cause

App store has either new release or update available which needs to be installed.

Resolution

To fix this issue please make sure that the app is updated with latest version and update.

Keywords

Feature missing from mobile app time off feature missing from mobile app Employment information missing in mobile Personal information missing in mobile , KBA , feature missing from mobile app , employee central , LOD-SF-EC-TIM , Time-Off , Problem

Product

SAP SuccessFactors HCM Core all versions