SAP Knowledge Base Article - Public

2488332 - Home Page Tiles/Charts not refreshing automatically using SAP Analytics Cloud


Charts and stories on the home screen within SAP Analytics Cloud not getting refreshed automatically.


  • SAP Analytics Cloud 

Reproducing the Issue

  1. Create a Story and create a chart.
  2. Use the chart from Story to display on the home screen.
  3. Schedule the connection/Model to update the data.
  4. The tile or chart on the home screen does not get updated automatically.
  5. You have to manually refresh the page by refreshing the browser.


This is by design. Currently the charts/tiles do not get refreshed automatically.


This is the default behavior. An enhancement could be requested.

To request a new feature or product enhancement, SAP has defined a new process and tool that is now available to customers called Idea Place: Idea Place gives customers the ability to log their own Enhancement Requests and work more directly with our Technology and Development group.

SAP is committed to reviewing and responding to the ideas submitted on a regular basis. The ideas with the most votes will receive a higher level of attention for response and consideration. The processes and procedures associated with this site will continue to evolve and enhance over time. Refer to Knowledge Base Article 1515837 for more details.

See Also

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SAP Analytics Cloud 1.0