2488332 - Home Page Tiles/Charts not refreshing automatically

SAP Knowledge Base Article - Public

2488332 - Home Page Tiles/Charts not refreshing automatically

Symptom

Charts/Stories on Home Screen within SAP Analytics Cloud not getting refreshed automatically. 

Environment

  • SAP BusinessObjects Cloud 

Reproducing the Issue

  1. Create a Story and create a chart
  2. Use the chart from Story to display on home screen
  3. Schedule the connection/Model to update the data
  4. Tile/Chart on home screen doesn't get updated automtically. Have to manually refresh the page by refreshing the browser.

Cause

This is by design. Currently the charts/tiles do not get refreshed automatically.

Resolution

This is the default behavior. An enhancement could be requested. 

To request a new feature or product enhancement, SAP has defined a new process and tool that is now available to customers called Idea Place: https://ideas.sap.com. Idea Place gives customers the ability to log their own Enhancement Requests and work more directly with our Technology and Development group.

SAP is committed to reviewing and responding to the ideas submitted on a regular basis. The ideas with the most votes will receive a higher level of attention for response and consideration. The processes and procedures associated with this site will continue to evolve and enhance over time. Refer to Knowledge Base Article 1515837 for more details.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SCC, HCC, Agent, Location, network , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud 1.0