2488324 - Various Screens do not render / Scroll bars missing from pop-ups on IE11

SAP Knowledge Base Article - Public

2488324 - Various Screens do not render / Scroll bars missing from pop-ups on IE11

Symptom

Some areas of the system, or pop-ups, do not render fully or do not have a scroll bar present when using Internet Explorer 11

Environment

  • SAP SuccessFactors HCM Core All Supported Versions
  • Performance Management V12 Acceleration

Cause

Many times, these issues are due to Compatibility View settings. Successfactors does not support Compatibility View, as per: http://help.sap.com/saphelpiis_cloud4hr/EN/SystemRequirements.pdf

Resolution

In IE11 go to Settings (gear icon in upper right hand corner)>Compatibility View Settings>Remove Successfactors from the list of of websites here:

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Keywords

Compatibility View, render, pop-up, pop up, IE11, Internet Explorer 11 , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Problem

Product

SAP SuccessFactors HCM Core all versions