SAP Knowledge Base Article - Public

2488139 - Problem with adding slots on Scheduled offerings

Symptom

Customer trying to add slots under registrations but they do not receive any error in the UI but unable to save them.

Environment

LMS - Learning Management System

SuccessFactors LMS

Reproducing the Issue

Registration > Add Slots

Registrations.png

Add organization id and try saving the slot.

Plot.png

When we click save we cannot save the slot. (we do not get any error message but the slot is not saved).

Cause

The reason for this issue is the default registration status that was used while creating the scheduled offering, has been removed from the affected instance.

Later for the same scheduled offering, when you are trying to add slots, the system does not accept it as the registration status was not available.

Resolution

Please add the registration status back that was deleted from the instance.

Once you add the removed registration status, the issue would be resolved.

eg: "ENROLL" is the default registration status initially used, which had been removed from the affected instance.

Even though there is a registration status named "ENROLLED", which is actually not the default registration status that was used while creating the offering, but had been created by admin later.

Therefore, "ENROLL" status needs to be added back in the system that resolves the issue.

Keywords

Registrations  Slots  Adding slots Scheduled offerings , KBA , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning all versions