In a Project Invoice Request, all Time and Expense Items have been fully set either as To Be Invoiced or as To Be Written Off. To each item, an Invoice Item ID has been assigned. The Project Invoice Request was saved successfully and closed.
After opening the document again, the Time and Expense Items that were set as To Be Written Off for 100% of the quantity have lost all the assigned Invoice Item ID.
Reproducing the Issue
- Go to Customer Invoicing work center.
- Go to Project Invoice Request view.
- Show All Project Invoice Requests.
- Find ABC (ABC represents the Project Invoice Request ID).
- Select Edit.
- Go to Items tab.
- Go to Time and Expenses subtab.
All the items with 100% of Quantity to Be Written Off have no Invoice Item IDs despite being assigned one before saving the invoice request.
For a fully Written Off Expense, a Project Invoice Request item assignment is not needed. These Written Off Expenses get recorded to the Project Invoice Request as a whole and are not associated to any one item specifically.
This is normal system behaviour.
KBA , AP-PRO , Project Processing , Product Enhancement