2487672 - Different Subject for supervisor on ApmTrainingOverdue Notification Template

SAP Knowledge Base Article - Public

2487672 - Different Subject for supervisor on ApmTrainingOverdue Notification Template

Symptom

You have configured the automatic process Learning Expiration to send Overdue Notifications and users and supervisors are receiving the notification with the same Subject (on the e-mail that the recipient receives). You desire to have different subjects for users and supervisors.

Environment

SuccessFactors Learning Management System - Notifications

Reproducing the Issue

  1. On the Learning Administration, navigate to System Admin > Configuration > Notification Templates
  2. Search and edit the ApmTrainingOverdue
  3. Click on Messages tab
  4. You will notice that there is only one Subject field available, as per below screenshot.

ApmTrainingOverdue - SUBJECT.png

Resolution

The ApmTrainingOverdue notification template is designed to have only one Subject, therefore it does not support a different subject to supervisor.

Keywords

ApmTrainingOverdue, Notification Template, Subject, Supervisor, separate subject , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions