SAP Knowledge Base Article - Public

2487633 - How to cancel TPOP for partial Delivery

Symptom

In order to cancel  partial delivered third party Sales Order and  to change the Sales Order status from In process to Completed.

Reproducing the Issue

  1. Go to Sales Order Work Center.
  2. Go to Sales Order View.
  3. Find for ABC.
  4. Select Go.
  5. Select Edit.
  6. Select View All.
  7. Navigate to Items tab.

You observe that Line item XY  is partially delivered and the remaining qunatity need not to be delivered , Instead need to be cancelled.

Cause

As the Sales Order is partially delivered and the remaining quantity is not delivered , Hence the Status of the Sales Order is In process.

Resolution

In order to cancel the remaining undelivered qunatities for a line item  XY

  1. Undo release and Cancel Inbound Delivery Notification for respective Line item XY.
  2. Cancel Purchase Order Line item XY.
  3. Set Reason for rejection for respective Sales Order Line item XY and Save the changes.

This will change the status of Sales Order status to completed.

 

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1702