In order to cancel partial delivered third party Sales Order and to change the Sales Order status from In process to Completed.
Reproducing the Issue
- Go to Sales Order Work Center.
- Go to Sales Order View.
- Find for ABC.
- Select Go.
- Select Edit.
- Select View All.
- Navigate to Items tab.
You observe that Line item XY is partially delivered and the remaining qunatity need not to be delivered , Instead need to be cancelled.
As the Sales Order is partially delivered and the remaining quantity is not delivered , Hence the Status of the Sales Order is In process.
In order to cancel the remaining undelivered qunatities for a line item XY
- Undo release and Cancel Inbound Delivery Notification for respective Line item XY.
- Cancel Purchase Order Line item XY.
- Set Reason for rejection for respective Sales Order Line item XY and Save the changes.
This will change the status of Sales Order status to completed.
KBA , AP-SLO , Sales Order Processing , How To