2487082 - Error : OData Service Achievement / Activity Failed in CPM when user is made inactive - CPM

SAP Knowledge Base Article - Public

2487082 - Error : OData Service Achievement / Activity Failed in CPM when user is made inactive - CPM

Symptom

In CPM while creating and saving a new activity or achievement , the below error is thrown : 

OData Service Achievement Failed, Error Status: error, errorThrown: Bad Request

User null does not exist

Also , in the left hand side the screen keeps on loading where the name of the user as well as his direct report shows up.

Environment

Continuous Performance Management 

Reproducing the Issue

1. User navigates to CPM from the home drop down
2. Tries creating an Achievement / Activity and doing a "Save"  > Below Error is thrown depending on what he is trying to save. (Here Activity)

ERROR.png

Cause

This is because the user to whom we are proxying in  has been made inactive.

Resolution

The only workaround is to make that user active in the system again. 

Keywords

Continuous Performance Management 
CPM
Activity
Acheivement
OData Service Error
OData Service Failed , KBA , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , Problem

Product

SAP SuccessFactors HCM Core all versions