Fingerprint Authentication for Multiple Profiles in SAP SuccessFactors Mobile Application
SAP SuccessFactors HCM Suite all versions
iOS and Android Users (Mobile Devices which utilizes Fingerprint Authentication)
Reproducing the Issue
1. Ensure that Fingerprint authentication is enabled in Admin Center > Enable Mobile Features > Moile Security > Mobile Password > Enable Fingeprint Support.
2. Configure SF mobile app using fingerprint for the Admin Mobile Account (Initial User Account configured in the SF Mobile Application).
3. Enable Multiple Profile.
4. Configure another user in the same device.
5. User will be asked to supply a password and not fingerprint
This is working as expected.
Requirement is user will have only 1 profile (Which would be admin profile) of his own which he could authenticate using Fingerprint.
When multiple profiles are activated, the admin profile would be asked for fingerprint authentication. Rest all profiles are activated using only password.
KBA , LOD-SF-FWK-MOB , Mobile Framework , Problem