2486204 - Analytics login page after downloading from Report Distributor Downloads

SAP Knowledge Base Article - Public

2486204 - Analytics login page after downloading from Report Distributor Downloads

Symptom

After clicking the download link in the panel which appears after selecting an exported report from Report Distributor Downloads in the Reporting menu of Analytics, a login screen appears.

Environment

SAP SuccessFactors Online Report Designer

Cause

Downloading a file from Report Distributor Downloads opens a new browser window/tab with the sole purpose of initiating the download (it closes afterwards).  If this is blocked its behaviour can be unpredictable but the download will definitely not work.

Resolution

Disable your pop-up blocker, or change the settings to allow the browser to ask permission to open new windows.  The latter should allow you to permanently "whitelist" the SuccessFactors site and allow future downloads to proceed.

Keywords

KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors Workforce Analytics all versions