2486131 - An user with External shopping account cannot see Financial options on Scheduled offering registration page

SAP Knowledge Base Article - Public

2486131 - An user with External shopping account cannot see Financial options on Scheduled offering registration page

Symptom

Users with External Shopping as account type are unable to view the Finance on Scheduled offering Registration Form.

You can find this option from user account > Related more > Commerce Tab.

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Environment

Learning Management System

Successfactors Learning Management System

Successfactors LMS

LMS

Reproducing the Issue

Views for external user:

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View for internal user:

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Resolution

Currently the external users are accessing the schedule offering through sites unlike internal users hence the registration form that is appearing different when price is associated with the SO. This is the current system design. 

Keywords

Commerce external shopping account , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions