2486127 - Public IP addresses for FTP delivery of

SAP Knowledge Base Article - Public

2486127 - Public IP addresses for FTP delivery of

Symptom

What is the outgoing IP address of bundles sent via SFTP by Report Distributor, for the purpose of whitelisting it in a firewall or other guard?

Environment

SuccessFactors Online Report Designer - Report Distributor

Resolution

The IP address can vary between servers, and even within a server due to some other factors, but it is consistent for a given instance.  The best SuccessFactors can do after consulting Engineering and Cloud Operations on your behalf is to present a small list of possible addresses.

The best way to determine the true address is to temporarily disable your guard and send something, or else send a bundle to another open FTP address.  You will be able to see the incoming IP address and add it to your whitelist on the intended destination server.

Keywords

KBA , LOD-SF-ANA-RDT , Report Distributor , How To

Product

SAP SuccessFactors Workforce Analytics all versions