SAP Knowledge Base Article - Public

2486127 - Public IP addresses for SFTP delivery of Report Distributor bundles

Symptom

What is the outgoing IP address of bundles sent via SFTP by Report Distributor, for the purpose of whitelisting it in a firewall or other guard?

Environment

SuccessFactors Online Report Designer - Report Distributor

Resolution

The IP address can vary between servers, and even within a server due to some other factors, but it is consistent for a given instance.  The best SuccessFactors can do after consulting Engineering and Cloud Operations on your behalf is to present a small list of possible addresses.

The best way to determine the true address is to temporarily disable your guard and send something, or else send a bundle to another open FTP address.  You will be able to see the incoming IP address and add it to your whitelist on the intended destination server.

Keywords

KBA , LOD-SF-ANA-RDT , Report Distributor , How To

Product

SAP SuccessFactors Workforce Analytics all versions