SAP Knowledge Base Article - Public

2485548 - EC PersonId not used When Hiring From Onboarding

Symptom

When we hire a new employee via Onboarding and sync with EC, the system does not create a new personnel number for the candidate.

The normally autogenerated Employee Id is now replaced with a long string.

Reproducing the Issue

Map Onboarding field for Pending Recruit

Proceed to hire a given user in Pending Recruit.

In the Person ID field appears a long string but not your usual Person ID.

Use Case in the hire page >

issue0.png

Use Case in the user file >

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Cause

A field has been has been mapped to Person ID.

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For the current Use Case, above, you can see how the data was mapped resulting in incorrect Person Id.

Use Case.png

Resolution

Nothing should be mapped to the Person ID.

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Keywords

Wrong PersonID Incorrect PersonID PersonId External , KBA , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors HCM Core 1705