When we hire a new employee via Onboarding and sync with EC, the system does not create a new personnel number for the candidate.
The normally autogenerated Employee Id is now replaced with a long string.
Reproducing the Issue
Map Onboarding field for Pending Recruit
Proceed to hire a given user in Pending Recruit.
In the Person ID field appears a long string but not your usual Person ID.
Use Case in the hire page >
Use Case in the user file >
A field has been has been mapped to Person ID.
For the current Use Case, above, you can see how the data was mapped resulting in incorrect Person Id.
Nothing should be mapped to the Person ID.
Wrong PersonID Incorrect PersonID PersonId External , KBA , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , LOD-SF-OBD-INT , Integrations with Onboarding , Problem