SAP Knowledge Base Article - Public

2485401 - My Employees tab shows "Incomplete Curricula" notification for employees when no Curricula are listed in Status tile

Symptom

  • An “Incomplete” icon to appear in My Employees view of a User
  • Expanding the 3 dot menu shows a message of "Incomplete Curricula"
  • No Curricula show up on the User’s learning plan or on the Employee Status tile on the Supervisor Landing Page

Reproducing the Issue

  1. Assign a Curriculum to a User
  2. Set the Curriculum to Inactive (Curriculum > Deactivate in right menu) before the user Completes the Curriculum
  3. Login as Supervisor
  4. Navigate to My Employees, click on User from step 1
  5. Note the Icon & clicking the 3 dots shows Incomplete Curricula
    1. Curr_Incomplete.png
  6. On the right hand “Status:” tile, it shows “All required Curricula are complete”
  7. If you click on “Curricula” in the Status tile, it shows there are no curricula assigned at the moment
    1. CurrStatus.png
  8. In LMS Admin, navigate to the User Record, Curricula Assigned shows one as Incomplete
    1. Curr_Incomplete_Admin.png

Cause

Product Engineering has determined this as a defect under LRN-18802

Resolution

The issue is resolved in release b1708

Workaround:

  • Reactive Curriculum and it will reappear on the User's Learning Plan
  • User can then complete the Curriculum

- OR -

  • If it is not required to complete the Curriculum, it can be unassigned
  • Note: Unassigning Curriculum from a User will remove it from their Learning Plan and will not be a part of the Learning History

Keywords

SF SuccessFactors LMS Learning Management System Incomplete Curricula curriculum warning alert icon image status my employee subordinate manager supervisor view page LRN-18802 , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-ADM , Admin Tools , Bug Filed

Product

SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705