2485397 - Learning registration withdrawal Approval on mobile

SAP Knowledge Base Article - Public

2485397 - Learning registration withdrawal Approval on mobile

Symptom

An item which requires Withdrawal Approval, but when we try to withdraw the course via mobile it doesn't go through approval work flow.

Environment

-SuccessFactors Learning

-Learning Management System

Reproducing the Issue

  1. Create an Item/Schedule Offering with "Withdraw Approval required=Yes".
  2. Login as user and try to register for that particular Schedule Offering.
  3. In Web application: After registering you will get an option to withdraw from the course and if we click on withdraw, it will take you to withdrawal approval process.
  4. But in Mobile App: When we select Withdraw for the same course the course is getting removed from user learning plan without withdrawal approval process.

Resolution

This is not Bug, but is an expected behavior, since the feature is not yet implemented on Mobile devices.

Enhancement request already created for this issue and it will be added in future release based on Project management priorities.

Keywords

Withdraw Approval Withdraw Approval on mobile Mobile Withdraw Approval , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions