2485394 - Pennsylvania Residency Certification Information Panel Drop down not working - Onboarding

SAP Knowledge Base Article - Public

2485394 - Pennsylvania Residency Certification Information Panel Drop down not working - Onboarding

Symptom

  • Pennsylvania Resdidency Certification Information Panel not displaying drop down during NES.

PA.png

Environment

  • SAP SuccessFactors Onboarding
  • Onboarding NES

Reproducing the Issue

  • During the New Employee Step the drop down list does not appear on the following fields, Your County, Your Tax Collection District, Your Municipality.

Cause

  • Please make sure that the value for State is PA.

Resolution

  1. If this occurs please check your corporate structure on the location for Pennsylvania and make sure that the state is PA and not Pennsyvlania.

Keywords

  • PA Residency
  • Onboarding
  • New Employee Step
, KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , How To

Product

SAP SuccessFactors Onboarding all versions