2485224 - No Thumbnails in RUI Products OWL

SAP Knowledge Base Article - Public

2485224 - No Thumbnails in RUI Products OWL

Symptom

 Thumbnails are not displayed on the Products work list in RUI. (Not to be confused with custom icons that are supported).

Reproducing the Issue

  1. Log on to RUI version of the system.
  2. Go to the Products work center.
  3. Set the view to Chunk View or Table View.

In RUI the Products OWL show blank blue circles where Thumbnails should be displayed.

RUI thumbnails.png

Cause

This issue is currently a limitation both in Chunk View and Table View.

Resolution

Workaround: HTML5 does currently support the thumbnails in this view. So logging into the system in HTML5 and going to the Products list, thumbnails will be visible.

This functionality is in development's backlog and has been set for a future release.

Keywords

KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Product Enhancement

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1708