SAP Knowledge Base Article - Public

2485178 - ContentDeploymentException:Could not connect to SFTP server

Symptom

When trying to import content the following error is received:

ContentDeploymentException: ........ Could not connect to SFTP server

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

Import Content using the content import tool. Content->Tools->Import

Cause

The password setup in the delopyment Location is incorrect.

Resolution

Correct the iContent credentials provided in the deployment location to fix this issue (you can test by manually logging into the SFTP URL in a separate browser).

See Also

Deployment Location setup details available in the KBA 2416189

Keywords

SAP SF success factors LMS learning ContentDeploymentException content import Could not connect to SFTP server at Auth fail Unable to deploy the zip file for , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-PCM , LMS Icontent , Problem

Product

SAP SuccessFactors Learning all versions