SAP Knowledge Base Article - Public

2485154 - Directly assigned Item not listed in Learning Plan Notification if Item is part of an assigned Program

Symptom

 Directly assigned Item does not appear in ApmStudentLearningPlanNotification Notification if it belongs to a Program that was also assigned

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Item1 belongs to Program1
  2. Program1 is assigned to User1
  3. Then Item1 is assigned directly to User1 (separately from the Program assignment)
  4. Learning Plan APM runs
  5. Notification to User1 only includes Program1, and not the directly assigned Item1
    • Notification.png
  6. User1’s learning plan shows both
    • LearningPlan.jpg
  7. Assigned Items shows both
    • AssignedItems.jpg

Cause

  • It is expected that the free-floating (directly assigned) Item appears in the Notification as well, especially since it could contain a different required date and the User should be notified
  • This behavior is being corrected by Product Engineering

Resolution

This issue is scheduled to be addressed in release b7108

See Also

Click here for the 2017 Release Schedule

Keywords

SF SuccessFactors LMS Learning Management System free floating directly assigned item missing not listed included notification learning plan ApmStudentLearningPlanNotification program prog email notice change assignment cpnt component title ID LRN-18747 , KBA , LOD-SF-LMS-NOT , Notifications , Bug Filed

Product

SAP SuccessFactors Learning 1702