SAP Knowledge Base Article - Public

2484920 - Error when accepting Data Privacy Consent Statement (DPCS) - Recruiting Management


An application error occurs when a candidate is trying to accept the Data Privacy Consent Statement.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Reproducing the Issue

1. Login to the career portal

2. Create an account

3. Click on "Read and Accept the data privacy" option

4. An application error appears: errorId=b948ce77-8899-43f6-888f-dd11373241f1, fingerprint=027aaaf27cc8c328eaba82863f9be55066c8f8e4, timestamp=2017-06-05T16:28:51.739+0200




After looking in SPLUNK:  of a null object loaded from local variable 'countryVersionMap'

logs for kba.jpg


This means that a configuration is missing and as per RCM Handbook, a statement for internal or/and external candidate should be created in Admin Center.

internal and external.jpg


Terms of Use, Create User Error, Cannot, Create, Candidate COSD-12583 and RCM-37160 fingerprint=027aaaf27cc8c328eaba82863f9be55066c8f8e4 , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem


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