2484920 - Error when accepting Data Privacy Consent Statement (DPCS)

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2484920 - Error when accepting Data Privacy Consent Statement (DPCS)


An application error occurs when a candidate is trying to accept the Data Privacy Consent Statement


SuccessFactors BizX - Recruiting Management

Reproducing the Issue

1. Login to the career portal

2. Create an account

3. Click on "Read and Accept the data privacy" option

4. An application error appears: errorId=b948ce77-8899-43f6-888f-dd11373241f1, fingerprint=027aaaf27cc8c328eaba82863f9be55066c8f8e4, timestamp=2017-06-05T16:28:51.739+0200 

applying 2.jpg



After looking in SPLUNK:  of a null object loaded from local variable 'countryVersionMap'

logs for kba.jpg


This means that a configuration is missing and as per RCM Handbook, an statement for internal or/and external candidate should be created.

internal and external.jpg


COSD-12583 and RCM-37160 fingerprint=027aaaf27cc8c328eaba82863f9be55066c8f8e4 fingerprint 027aaaf27cc8c328eaba82863f9be55066c8f8e4 , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem


SAP SuccessFactors Recruiting 1608