SAP Knowledge Base Article - Public

2484691 - Not able to view people profile even though they have required permissions under RBP

Symptom

User is not able to view people profile even though they have required permissions under RBP.

Environment

Employee Profile - People Profile

Reproducing the Issue

When the user access the people profile they are getting a notification as "You do not have permission to view the profile"

Resolution

1. Initially check if the user has the required permissions under role based permission

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2. Even then if the notification is displayed when accessing people profile

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3. Then go to Admin Center > Configure people profile where we can see that the sections/sub sections under people profile are in hidden state,

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4. By enabling the option "Show this section on the profile"  for the sections/sub sections, the people profile can be accessed successfully,

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Keywords

Unable to view people profile , KBA , LOD-SF-EP-PP3 , People Profile , Problem

Product

SAP SuccessFactors HCM Core 1702