2484435 - Performance forms are not restored on rehiring a terminated employee

SAP Knowledge Base Article - Public

2484435 - Performance forms are not restored on rehiring a terminated employee

Symptom

Performance forms are not restored on rehiring a terminated employee

Environment

Successfactors - Employee Central

Reproducing the Issue

1. Employee is terminated on 16th May 2017 with effective date as 7th May 2017.

25.jpg

2. The form was active before he was terminated.

3. After the employee is rehired, the form should be in active status but it is still showing as deleted. (Admin Center -> Resore Deleted Forms)

26.jpg

Resolution

This scenario is not supported as of now.

The below steps needs to be followed currently:
1. Rehire inactive employee
2. Manually restore the performance forms by navigating to Admin Center -> Restore deleted forms.

The Product Management has confirmed that this is an enhancement.

Currently the Enhancement has no fix date, and is currently in discussion. You can track the release of this Enhancement by checking the release notes in each release for ECT-73143.

Please reach out to your CSM if further tracking of ECT-73143 is required.


Keywords

Performance Form terminated rehire inactive restore automatically ECT-73143 , KBA , LOD-SF-EC-HRS , HRIS Sync , Problem

Product

SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Suite all versions