2484126 - Link not shown on Quick Links Tile

SAP Knowledge Base Article - Public

2484126 - Link not shown on Quick Links Tile

Symptom

 

  • Quick link is created and set as default on Manage links under Manage Home Page. Some of the users are not seeing the new link on their Quick Links tiles in home page.

Environment

  •    Successfactors Bizx

Reproducing the Issue

1.       Login to instance.

2.       Check Quick Links Tile and link created from Manage Homepage is missing.

3.       Click Edit link in Quick Links Tile and see the option is not checked for the created link though it has been created as default.

Cause

 

It is by design for any person who already chose his own quick link preference that even after admin added any quick link which is on default, this link won't be shown on this user's quick link tile.  It must be set after clicking "edit" and checking the option for it as available.

Resolution

  1. Navigate to the Quick Link Tile
  2. Click the Gear Button for Editing
  3. Find for the link you have created.
  4. Check its corresponding checkbox
  5. Save.

Keywords

  Quick links Manage homepage Manage Links Links Tiles Homepage , KBA , LOD-SF-PLT-HOM , Home Page , Problem

Product

SAP SuccessFactors HCM Suite all versions