SAP Knowledge Base Article - Public

2484018 - Error While Generating Visit Summary


You are trying to generate visit Summary and got the errors below

Save failed
XML transformation failed
Output Service processing error
Mandatory parameter form xml data is missing

Reproducing the Issue

  1. Go to Visits workcenter
  2. Select show All and find for the visit XYZ (XYZ is the Visit ID)
  3. Select Actions
  4. Select Generate Summary

You are receiving errors and no visit summary is generated.


The issue is due to the fact that the length of the survey category description supports only 40 characters.  As a work around category description can be shortened to satisfy the maximum length of 40 characters.


This is the expected system behavior.


KBA , SRD-CC , Cross Components , How To


SAP Hybris Cloud for Customer add-ins 1705 ; SAP LE APPL.PLATFORM 1705