You get the error message Product category information incomplete; Tranferred items ignored when you are transferring items from external catalog to shopping cart.
Reproducing the Issue
- Go to Home work center.
- Select Self Service Overview under Self Services view.
- Select Go Shopping under Shopping.
- Select the catalog ABC.
- Select the items and at the end select Transfer Selected Items.
You get the error message Product category information incomplete; Tranferred items ignored.
There are certain checks configured to verify when items are transferred from External Catalog to Shopping Cart.
The field product_category_standard_id-scheme_id is blank. Due to this, user encounters the error - Product Category Information Incomplete.
The field NEW_ITEM-EXT_SCHEMA_TYPE[n] must not be blank. Only if it is filled, the items can be transferred suceessfully to the ByDesign system.
Please contact your catalog provider to do the necessary changes.
KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To